Here are some frequently asked questions and their answers. If you have a question that is not addressed below, simply go to the Ask a Question section below or contact us directly to assist you.
I wear my own clothes?
Yes, you may wear your own clothing while attending the treatment program. We do ask, however, that you dress modestly. If you have a question about a particular item of clothing, you may ask a staff member. When attending the inpatient program, we ask that you not bring clothing with drawstrings.
Do you take Insurance?
Yes, we are contracted with many insurance plans and make attempts to work with your financial situation. Please call our intake office at Admission and Referral Coordinator at 626.286.1191 ext 268 to find out more specifics about how we can work with your insurance.
When are visiting hours?
Visiting hours are: 7 Days a Week, from 5:30PM - 7:00PM.
Do I share a room?
Yes, you will share a room with another patient in most cases.
Do you accommodate for vegetarians?
We are culturally sensitive and will make necessary arrangements for those with special dietary needs. We have created specific meal plans for those choosing a vegetarian, vegan, or kosher lifestyle. Our dietitians will work with you to explore the reasons behind these alternative behaviors surrounding food choice.
Do I go to school?
If you are in school, then we will assist you in working with your school to obtain packets. There will be designated times in the program for you to complete this work so you will not fall behind in school while in treatment.
What is a typical day like?
Please refer to our inpatient and outpatient schedules
How long will I have to stay?
This is determined by your treatment team and what level of care you need at the time of admission.
What certifications or accreditations does your hospital have?
We are accredited by the Joint Commission and also a member of the California Healthcare Association, Healthcare Association of Southern California, and the National Association of Psychiatric Health Systems. We are certified by the State of California Department of Drug and Alcohol programs.