The staff of BHC Alhambra Hospital respects the privacy of all
you understand the privacy practices relating to information
gathered through this Web site.
Information Collected by the Hospital
The information gathered by http://www.bhcalhambra.com
generally falls into two categories: (1) information supplied by
visitors to the site when they register or initiate transactions,
and (2) tracking information gathered as visitors navigate through
the site. Third-party providers, whose sites are featured on and
accessed via our site, may gather information, as well.
The information you provide helps the hospital respond to your
employment inquiries. It also assists the hospital in providing
your requested physician referrals and any online
preregistration program. It also helps in responding to your
questions or comments, and assisting you with registration for
classes and seminars.
If you submit an Application for Employment, various demographic
information is required, including your name, address, telephone
number; information about your work history, education, particular
skills or training, honors and awards and your professional
licenses. You also are asked to provide employment references and
your consent to various terms and conditions of employment.
When you supply the hospital with a Referral Request, you may be
asked for personal information, including your name, age, address,
telephone number, email address and gender. You may be asked
whether you would like the hospital to respond to your request by
email or phone, and you may be asked for the identity of your
primary health insurance plan. You may also be asked for the name
of your family doctor, a description of your specific medical
concerns and whether or not you have previously seen a physician
about your concerns.
When you elect to preregister for services by completing an
online registration form, you may be asked for much of the same
personal information requested during registration: Name and
primary language of the patient; name of person completing the
registration form and his/her relationship to the patient; whether
the patient has an advance directive or a durable power of
attorney; identification of the healthcare services requested;
identification of the patient primary care and admitting
physicians; name and address of employer; diagnosis or the reasons
for seeking treatment, a history of the patient's prior hospital
admissions; name, address, telephone and social security number(s),
occupation and employer of person responsible for paying the bill;
emergency contact information; and identification of the primary
and secondary insurance plans of the person responsible for paying
If you request your personal health record the hospital asks for
your email address, your name and your complete mailing address to
receive your personal health record program. In some cases you may
be asked for your name, address, city and state of residence,
gender and work and home phone numbers to register for classes and
seminars. In all cases where you are invited to submit questions or
comments, you are asked for your email address.
Generally, the information collected from visitors is stored in
databases the hospital controls. Physical access to the servers on
which visitor information is stored, is restricted. The hospital
doesn't share your personal information with anyone, except as may
be necessary to verify your education, experience and other
qualifications for employment.
Preregistration Information: To protect the privacy of your
personal information, the hospital encrypts this information for
transit over the Internet using a Secure Sockets Layer ("SSL")
connection. The personal information you submit to preregister at
the hospital for treatment and/or tests is stored on a single
server to which access is restricted to authorized hospital
personnel. Once data is retrieved from the server database, these
personnel will enter your personal information into the hospital's
computer system, to which access is restricted.
Online Employment Application: The hospital collects
employment-related information in one of two ways. After acquiring
a user name and password, you may submit an Application For
Employment in pdf format. That information is stored on a server
maintained by the hospital's Internet service provider who emails
the document containing your employment-related information to
personnel in the hospital's Human Resources Department specifically
authorized to access it. In the alternative, the hospital may
maintain a Profile form which you would complete and submit via a
secure Internet connection directly to the hospital's Human
Resources Department. There, personnel authorized to access that
information review it and follow up, if warranted.
Referrals: The personal information contained in your
application for a physician referral is submitted over a secure
connection to a server maintained by the hospital's Internet
service provider. From there, it is emailed to authorized personnel
for this program, and used to follow up.
In some cases, you may be asked to provide personal information
to register for seminars and classes. In those cases, you are
provided a secure form for transit over the Internet, and that
information is accessed by personnel authorized to process the
Information you submit through use of your own email program is
not secure. As effective as modern security practices are, no
physical or electronic security system is impenetrable. The
hospital cannot guarantee the security of its database, nor can it
guarantee that information you supply won't be intercepted while
being transmitted over the Internet.
Additionally, please note that most Web browsers allow use of an
SSL connection. If your browser does not support use of an SSL
connection, or if you prefer not to send your personal information
over the Internet, you can mail it to the appropriate address noted
on this Web site.
Retention of Information
The information submitted through this site is retained in
accordance with state and/or federal laws, and document retention
policies of this hospital and/or its parent company.
Protecting the Privacy of Children
BHC Alhambra Hospital does not market to, or employ children.
Children should always get permission from their parents before
sending any information about themselves (such as their names,
email addresses and phone numbers) over the Internet, to this
hospital or to anyone else. If you're under 18, please don't
provide any personally identifying information during your visit to
If you provide your email address, from time to time you may be
sent emails about job opportunities with the company that the
hospital believes will interest you. The hospital will not share
your email address with providers of products or services. If you
do not wish to receive emails about job opportunities, please
indicate when you give your email address that you'd prefer not to
receive such information. If you provide your email address, it may
also be used to answer any emails you send the hospital, or to
follow up on your visit, physician referral, online preregistration
program, in response to inquiries you made using Contact Us, or in
response to your request for personal health records. Such
follow-ups may include inquiries on transactions or submissions of
information that appear incomplete.
This site does not presently use pop-up ads, nor does the
hospital request information from users for surveys.
Information Collected by Third Parties
This site may include links to other Web sites, and provide
access to products and services offered by third parties, whose
privacy policies the hospital doesn't control. When you access
another Web site or purchase products or services or conduct other
transactions through this Web site, use of any information you
site you're visiting or the provider of such products or services.
The provider's privacy practices may differ from those of this
hospital's provider partners via a link either from the site's
homepage or from the pages on which the products or services are
offered, you should contact the provider directly for more
Disclosure of Information
The personal information supplied by applicants for employment
is shared selectively with staff members in the Human Resources
Department of the hospital, and it may be shared, as well, with
recruiting and hiring managers in our home office, and at
affiliated hospitals that have a business reason to know of the
information because of their assigned duties.
Any personal information submitted on the form accessed through
the link to "Contact" or "Contact Us," is sent directly to the
appropriate department director, who may share it with departmental
or other hospital personnel whose training or expertise is
necessary to provide an answer to the inquiry.
Additionally, the hospital may occasionally release information
about visitors to the site when release is appropriate to comply
with the law, or to protect the rights, property or safety of
visitors to the hospital's site, customers, the public or Universal
Health Services. As business grows, the hospital may buy or sell
various assets. In the unlikely event that Universal Health
Services, one of its affiliated units or substantially all of its
assets are acquired by another company, information about visitors
to the site would be among the transferred assets.
Browser Level Information
The hospital's Web server automatically collects your IP address
when you request pages from the server. An IP address is a number
used by computers connected to the Internet to identify your
computer so that data (such as the Web pages you request) can be
sent to you. Your IP address does not tell who you are. The
hospital also collects information on the operating system you're
running on your computer and the Web browser software you're using
to access this site so the hospital can optimize its site for the
most popular operating systems and Web browsers. And, because the
hospital likes to know how you found its site, it keeps track of
your IP address.
will post the new policy promptly. If at any point the hospital
decides to use personally identifiable information in a manner
different from what was stated at the time it was collected, the
hospital will notify you and give you an opportunity to opt out of
the proposed use. By using http://www.bhcalhambra.com, you agree
that your visit to the site, and any dispute over privacy, is
governed by the then-current version of the Online Privacy
Questions or Complaints
If you have any questions or complaints that concern this Online
The representative will respond to your inquiries or help resolve
Effective date: February 24, 2012.